HENGYI – GİZLİLİK POLİTİKASI
Son güncelleme: 25 Ekim 2026
1. Genel Bilgilendirme
HENGYI olarak müşterilerimizin, iş ortaklarımızın ve web sitemizi ziyaret eden kişilerin gizliliğine önem veriyoruz.
Bu Gizlilik Politikası, https://cin-ithalat.com adresindeki web sitemiz ve HENGYI Yapay Zekâ Asistanı aracılığıyla elde edilen kişisel verilerin hangi amaçlarla işlendiğini, nasıl korunduğunu ve kullanıcıların haklarını açıklamaktadır.
Veri sorumlusu:
Şirket: Hengyi Consulting
Adres: A1212, Tongren Plaza, 598 Gudun Road, Xihu District, Hangzhou, China, 310030
İletişim: [naz@cin-ithalat.com]
2. Toplanan Bilgiler
Hizmetlerimizin sunulması sırasında aşağıdaki bilgiler işlenebilir:
• Ad, soyadı ve şirket bilgileri.
• E-posta adresi ve telefon numarası.
• İthalat, ihracat ve tedarik talepleri.
• Ürün özellikleri, teknik belgeler ve teklif talepleri.
• HENGYI AI ile gerçekleştirilen görüşmeler.
• IP adresi, tarayıcı bilgileri ve teknik kullanım kayıtları.
Yalnızca belirli ve meşru amaçlar için gerekli olan kişisel verileri işlemeyi hedefliyoruz.
3. HENGYI Yapay Zekâ Asistanı
Web sitemizde müşterilerimizin sorularını yanıtlamak, hizmetlerimiz hakkında bilgi vermek ve ticari taleplerini değerlendirmek amacıyla yapay zekâ destekli bir sohbet asistanı kullanılmaktadır.
Asistan, Anthropic tarafından sağlanan Claude yapay zekâ teknolojisinden yararlanmaktadır.
Kullanıcıların sohbet sırasında paylaştığı bilgiler, taleplerin yanıtlanması ve ilgili hizmetlerin yürütülmesi amacıyla işlenebilir.
Sohbet içerikleri, hizmetin teknik olarak sağlanabilmesi için yapay zekâ hizmet sağlayıcısına aktarılabilir.
Kullanıcılardan şifre, kredi kartı bilgileri veya diğer hassas bilgileri sohbet aracılığıyla paylaşmamaları istenir.
Yapay zekâ tarafından oluşturulan yanıtlar hata içerebilir. Bağlayıcı ticari teklifler, sözleşme koşulları ve hizmet taahhütleri HENGYI’nin yetkili temsilcileri tarafından ayrıca doğrulanmalıdır.
4. Kişisel Verilerin İşlenme Amaçları
Kişisel veriler, uygulanabilir mevzuatın izin verdiği hukuki dayanaklara uygun olarak şu amaçlarla işlenebilir:
• Müşteri taleplerini yanıtlamak.
• Ürün ve üretici araştırmalarını yürütmek.
• Tedarikçi doğrulama ve denetim hizmetlerini sağlamak.
• Teklif hazırlamak ve ticari iletişimi sürdürmek.
• Sözleşmesel yükümlülükleri yerine getirmek.
• Web sitesi ve yapay zekâ sisteminin güvenliğini sağlamak.
• Yasal yükümlülüklere uymak.
5. Üçüncü Taraf Hizmet Sağlayıcıları
Hizmetlerin sunulması için barındırma, teknik altyapı, iletişim ve yapay zekâ hizmetleri sağlayan üçüncü taraflardan yararlanılabilir.
Bu kapsamda kişisel veriler, gerekli olduğu ölçüde ve uygun hukuki güvenceler altında ilgili hizmet sağlayıcılarıyla paylaşılabilir.
HENGYI AI’ın çalışması kapsamında Anthropic’in yapay zekâ hizmetleri kullanılmaktadır.
Üçüncü tarafların veri işleme koşulları ve uygulanabilir veri koruma yükümlülükleri dikkate alınır.
6. Uluslararası Veri Aktarımı
HENGYI’nin uluslararası ticaret faaliyetleri nedeniyle bazı kişisel verilerin farklı ülkelerdeki hizmet sağlayıcılarına veya ilgili ticari taraflara aktarılması gerekebilir.
Bu aktarımlar, uygulanabilir veri koruma mevzuatına ve gerekli hukuki güvencelere uygun şekilde gerçekleştirilmelidir.
7. Verilerin Saklanması
Kişisel veriler, toplandıkları amaçların gerektirdiği süre boyunca ve uygulanabilir yasal saklama yükümlülükleri çerçevesinde muhafaza edilir.
Saklama süresi sona erdiğinde veya işleme için geçerli hukuki dayanak ortadan kalktığında veriler, ilgili mevzuatın gerektirdiği şekilde silinir, anonimleştirilir veya başka bir uygun yöntemle işleme dışı bırakılır.
8. Çerezler
Web sitemiz, temel işlevlerin sağlanması, güvenliğin korunması ve kullanıcı deneyiminin desteklenmesi amacıyla çerezler kullanabilir.
Zorunlu olmayan çerezler bakımından, uygulanabilir mevzuat gerektiriyorsa kullanıcıların önceden onayı alınır.
Kullanıcılar tarayıcı ayarları aracılığıyla çerez tercihlerini yönetebilir.
9. Veri Güvenliği
Kişisel verilerin yetkisiz erişime, kayba, değiştirmeye veya hukuka aykırı kullanıma karşı korunması için uygun teknik ve organizasyonel güvenlik önlemleri uygulanması hedeflenmektedir.
Bununla birlikte, internet üzerinden gerçekleştirilen hiçbir veri aktarımının tamamen risksiz olduğu garanti edilemez.
10. Kullanıcı Hakları
Kullanıcılar, kendilerine uygulanabilir veri koruma mevzuatı kapsamında kişisel verilerine erişme, yanlış bilgilerin düzeltilmesini isteme, belirli koşullarda verilerin silinmesini talep etme ve veri işlenmesine itiraz etme gibi haklara sahip olabilir. Bu haklara ilişkin talepler naz@cin-ithalat.com adresine iletilebilir.
11. Politika Güncellemeleri
Bu Gizlilik Politikası, hizmetlerimizdeki veya yasal gerekliliklerdeki değişiklikler doğrultusunda güncellenebilir.
Güncel metin web sitemizde yayımlanır.
HENGYI – PRIVACY POLICY
Last Updated: October 25, 2026
1. Introduction
HENGYI respects the privacy of its customers, business partners, and website visitors. We are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection laws.
This Privacy Policy explains how personal information is collected, used, stored, shared, and protected when you visit our website, https://cin-ithalat.com, communicate with our representatives, submit business inquiries, or interact with the HENGYI AI Assistant.
Data Controller: Hengyi Consulting
Registered Address: A1212, Tongren Plaza, 598 Gudun Road, Xihu District, Hangzhou, China, 310030
Website: https://cin-ithalat.com
Privacy Contact: naz@cin-ithalat.com
2. Information We Collect
Depending on how you interact with our website and services, we may collect and process the following categories of information:
Personal and Business Contact Information
• Full name and company name.
• Email address and telephone number.
• Business address and country of operation.
• Professional position or business affiliation, where provided.
Commercial and Technical Information
• Import, export, and international sourcing inquiries.
• Product specifications and technical requirements.
• Machinery and equipment requirements.
• Supplier information and manufacturing preferences.
• Requests for quotations, inspections, logistics coordination, and related services.
• Documents voluntarily submitted in connection with business inquiries.
Website and Technical Information
• IP address and browser information.
• Device type and operating system.
• Website usage information and technical logs.
• Cookies and similar technologies, where applicable.
AI Assistant Interactions
• Messages submitted to the HENGYI AI Assistant.
• Questions, requests, and information voluntarily provided during conversations.
• Technical information required to maintain the functionality, security, and reliability of the AI service.
We aim to limit personal data collection to information reasonably necessary for legitimate and specified purposes.
3. HENGYI AI Assistant
Our website provides an artificial intelligence assistant designed to help visitors understand our services, obtain preliminary information, and submit business inquiries.
The HENGYI AI Assistant uses Claude artificial intelligence technology provided by Anthropic.
When you interact with the assistant, your messages may be processed by third-party AI infrastructure to generate relevant responses.
Depending on the configuration of our systems, conversation records may be retained for customer support, inquiry management, service quality assessment, troubleshooting, security, and other purposes permitted by applicable law.
Users should not submit passwords, payment card information, banking credentials, or other highly sensitive personal information through the AI chat interface.
Important Notice: AI-generated responses are informational and may contain inaccuracies or omissions. They do not constitute binding quotations, contractual commitments, legal advice, or guaranteed service arrangements.
Any binding commercial quotation, contractual condition, pricing commitment, or service obligation must be confirmed separately by an authorized HENGYI representative.
4. Purposes of Personal Data Processing
We may process personal information for the following purposes:
• Responding to customer questions and business inquiries.
• Providing information about international sourcing and import-related services.
• Identifying suitable manufacturers and suppliers.
• Coordinating supplier verification and factory inspection services.
• Preparing quotations and commercial proposals.
• Managing business relationships and communications.
• Supporting agreed commercial services.
• Maintaining the security and reliability of our website.
• Operating and improving the HENGYI AI Assistant.
• Detecting and preventing misuse, fraud, or unauthorized activity.
• Complying with applicable legal and regulatory obligations.
Personal data will be processed only where an appropriate legal basis exists under applicable law, such as contractual necessity, legitimate interests, compliance with legal obligations, or consent where required.
5. Third-Party Service Providers
To operate our website and provide our services, we may engage third-party technology and business service providers.
These may include:
• Website hosting and infrastructure providers.
• Artificial intelligence service providers, including Anthropic.
• Business communication and email service providers.
• Technical maintenance and security providers.
• Other service providers necessary to fulfill customer requests.
Personal information may be shared with these parties only to the extent reasonably necessary for the relevant service and subject to applicable legal requirements and safeguards.
We do not authorize service providers to use personal information for unrelated purposes outside the scope of their permitted processing activities.
6. International Data Transfers
HENGYI operates in an international business environment involving customers, suppliers, and service providers in different countries.
As a result, personal information may be processed or transferred internationally when necessary to provide our services.
Such transfers may involve countries with data protection standards different from those in the user’s country of residence.
Where required by applicable law, appropriate safeguards will be implemented for international personal data transfers.
These safeguards may include contractual protections, recognized transfer mechanisms, or other legally permitted measures.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal, contractual, and regulatory requirements.
Retention periods may vary depending on the nature of the information and the relevant business activity.
For example, commercial correspondence may need to be retained for legitimate business administration, while certain technical records may be retained for shorter periods.
AI conversation records may be retained for inquiry management, security, troubleshooting, and service quality purposes, subject to the configured retention settings and applicable law.
When personal information is no longer required and no applicable legal obligation justifies continued retention, it will be deleted, anonymized, or otherwise securely disposed of as appropriate.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, maintain security, and improve user experience.
Depending on the features enabled on the website, cookies may be used for:
• Essential website operations.
• Session management.
• Security and fraud prevention.
• Remembering certain user preferences.
• Analytics or performance measurement, where implemented.
Where applicable law requires consent for non-essential cookies, such consent will be requested before those cookies are activated.
Users may manage or restrict cookies through their browser settings. Disabling certain cookies may affect website functionality.
9. Embedded Content and External Websites
Our website may contain links to third-party websites or embedded content, such as videos, images, or other external resources.
Third-party websites may collect information, use cookies, or apply their own tracking technologies in accordance with their respective privacy policies.
HENGYI is not responsible for the privacy practices of independent third-party websites.
We encourage visitors to review the relevant privacy policies before providing personal information to external services.
10. Data Security
We aim to implement appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
Such measures may include access restrictions, authentication controls, technical monitoring, and other security practices appropriate to the nature of the data and associated risks.
However, no internet-based system or electronic transmission method can be guaranteed to be completely secure.
Users should therefore exercise appropriate caution when submitting information online.
11. Your Privacy Rights
Depending on the laws applicable to your personal information, you may have the right to:
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in certain circumstances.
• Object to certain types of processing.
• Request restriction of processing where legally available.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Submit a complaint to a competent data protection authority.
These rights may be subject to legal limitations and exceptions.
To exercise your rights or submit a privacy-related inquiry, please contact:
Email: naz@cin-ithalat.com
We will review and respond to requests in accordance with applicable legal requirements.
12. Children’s Privacy
Our website and commercial services are intended primarily for business users and adults.
We do not knowingly seek to collect personal information from children through our commercial inquiry services.
If we become aware that personal information has been collected from a child in circumstances requiring parental authorization, we will take appropriate action in accordance with applicable law.
13. Changes to This Privacy Policy
HENGYI may update this Privacy Policy to reflect changes in our services, technical systems, business operations, or applicable legal requirements.
Any revised version will be published on this website with an updated revision date.
Where required by applicable law, additional notice or consent will be provided.
We encourage users to review this page periodically.
14. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or the processing of personal information, please contact:
HENGYI
Website: https://cin-ithalat.com
Registered Company Name: Hengyi Consulting
Business Address: A1212, Tongren Plaza, 598 Gudun Road, Xihu District, Hangzhou, China, 310030
Email: naz@cin-ithalat.com
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Legal Notice
This Privacy Policy addresses the processing and protection of personal information. Commercial contractual matters, including applicable law, jurisdiction, dispute resolution, payment terms, and service obligations, should be governed by separately published Terms and Conditions or an applicable written service agreement.
Nothing in this Privacy Policy is intended to exclude or restrict rights that cannot lawfully be waived under applicable data protection or consumer protection legislation.